Essential 1
R1 050 /month
Up to 2 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
SLA packages
Monthly support from R1 050.
Choose a service level agreement for desktop support, remote ICT support, networking and CCTV. Every package is confirmed after a short review of your site.
Ten packages
Pick the level that fits your team.
Essential 2
R1 450 /month
Up to 4 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
Starter
R1 950 /month
Up to 6 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Basic network support
Starter Plus
R2 650 /month
Up to 10 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Basic network support
Business
R3 450 /month
Up to 15 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network support
- Scheduled onsite visit
Business Plus
R4 450 /month
Up to 20 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network support
- Scheduled onsite visits
Professional
R5 650 /month
Up to 30 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network support
- CCTV support
- Scheduled onsite visits
Professional Plus
R6 950 /month
Up to 40 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network support
- CCTV support
- Priority scheduling
Premium
R8 450 /month
Up to 60 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network and CCTV support
- Priority scheduling
- Monthly report
Premium Plus
R9 950 /month
Up to 80 users
- Remote ICT support
- Desktop support
- Logged and tracked requests
- Network and CCTV support
- Priority scheduling
- Monthly report
Prices exclude VAT unless stated and are confirmed in writing before any agreement starts.
Enterprise
Enterprise SLA, built around your sites.
For larger or multi-site organisations: a custom agreement covering desktop support, remote ICT support, networking, data points and CCTV across Johannesburg, Durban, Richards Bay and Empangeni.
Start a conversation
Not sure which package fits?
Tell us about your users, devices and sites and we will recommend the right level.